Our reports and publications offer rich detail on the overall picture emerging from the digital experience insight surveys as well as briefings and visual representations designed to help you to convey key messages to your stakeholders.

Read our reports

The digital experience insights service evolved from our digital student research which set out to understand students’ expectations and experiences of technology as well as from our work with staff and students on the change agents’ network.

The resulting survey tools and support have been developed to meet the challenges you face and have been extensively piloted with over 100 organisations and 100,000 students and staff. The reports below document our findings so far.

Outcomes from the 2019 student survey

Briefings and additional resources

Senior leader briefings:

  • Further education - this briefing is based on a survey of 14,300 UK further education students, studying at 36 colleges across the UK. Collected in early 2018, these student responses provide unique insights into how students use digital technologies to enhance their studies. The briefing also includes findings from a parallel but smaller study of 380 teaching staff at four colleges taking part in the student survey.
  • Higher education - this briefing is based on a survey of 23,500 UK higher education students, studying at 43 universities across the UK. Collected in early 2018, these student responses provide unique insights into how students are using digital technologies to enhance their studies. The briefing also includes findings from a parallel but smaller study of 1,500 teaching staff.

Creating a digitally enabled organisation: the value of a data driven approach

Our short booklet shows the benefits of combining the digital experience insights and the building digital capabilities services to really make your investment count.

Coming soon

  • Digital experience insights survey 2019: findings from teaching staff in UK further and higher education - the full report of the 2018-19 survey (publication date November 2019)
  • Digital experience insights survey 2019: findings from our pilot of professional services staff in UK further and higher education – the full report of the 2018-19 survey (publication date to be confirmed)
  • Digital experience insights survey 2019: findings from students and teaching staff in higher education in Australia and New Zealand – the full report of the 2018-19 survey (publication date to be confirmed)

Outcomes from the 2018 pilot

Outcomes from the 2017 open pilot

Student digital experience tracker 2017: the voice of 22,000 students

(Full report highlighting key findings based on the 2017 open pilot in which 74 UK institutions and 10 international universities participated)

At a glance: Student digital experience tracker 2017

(Briefing outlining key findings from the full report including areas where institutions may wish to further develop their digital environment to better support their students)

Student digital experience tracker 2017: How do further and higher education students feel about using technology for learning, and how are institutions finding out?

(A summary of the 2017 student survey findings across the UK with snapshots that provide insights into how individual institutions have used the tracker)

Student digital experience tracker 2017: summary of key findings

(Presentation: 2017 student digital experience tracker summary of key findings)

Student digital experience tracker: Insights from institutional pilots 2017

(14 snapshots of institutional practice, highlighting how universities, colleges and providers have used the tracker to support the developments of their students’ digital experience. They show the different approaches institutions have used to encourage students to participate in the survey, how they are engaging students with the analysis of the data and working in partnership to take forward the resulting actions.)

Outcomes from the 2016 closed pilot

Student digital experience tracker 2016: results from the pilot

(Report with top level facts and figures – see also accompanying set of slides)