Don't just take our word for it - this is what our user community has to say about the benefits of using our digital experience insights service ...

Student's value the opportunity to be involved in discussions about their digital experience

I think it is really important that other students can get involved with the conversation around digital technologies because technology is so widely used everywhere in every job role.

Josh, student at City of Wolverhampton College (2018)

I feel passionately about taking part in the insights survey because I use a lot of the university’s digital resources and so I wanted to point out the areas that I thought benefited me and areas that I thought could do with some improvement for future students coming along.

Rachel, student at The University of Stirling

See how the insights service is driving organisational change

The data provides us with a much greater understanding of our students’ expectations when it comes to the inclusion of technology within learning and teaching and this is important for us to be able to use to develop a much more modern, forward looking curriculum as we move forward with our programmes in the future.

Duncan MacIver, technology enhanced learning manager, Canterbury Christ Church University (2018)

What it’s done basically is provide us, our learners and our wider college community with a voice that contributes to how we move our digital strategy forward. So now it’s not about my strategy – it is about their strategy, their resources, their digital environment and that is very powerful.

Conrad Taylor, e-learning manager, quality, City of Wolverhampton College (2018)

The data helps me to prioritise staff training. So we look at what the learners have asked for, we look at what the staff require in order to get to that point, to satisfy everybody. For the learners to be happy then we need the staff to have the right skills to deliver that within the classroom.

Janine Magee, quality assurance, teaching and learning manager (2018)

Supporting non UK universities

The positive engagement with the survey and high students response rate will enable us to better cater for their digital needs when repositioning our services to support them. We were particularly pleased with the opportunity to incorporate students’ feedback into the drafting of our new Digital Capabilities Framework which was launched this year.

Pro-Vice Chancellor, Student Learning, University of Adelaide (2017)

We've used many surveys over the years to try and understand students’ access to and use of ICTs for learning. The challenge has always been length and relevance to students in our context. Tracker was quick and easy for students to participate in but still focused enough for us to gain valuable relevant data for our university and project context.

Project lead, cross university research project for a group of five universities in South Africa led by the University of Cape Town (UCT) (2017)

The service will enable RMIT to not only gather students’ expectations and experiences of technology but plan and develop appropriate future learning and service experiences. It is incredibly useful for targeting resources where they are most needed. An added bonus is that we get a view of the student experience we have not had before.

DVC Education and Vice President, RMIT (Melbourne, Australia)

Providing an equitable experience for and transnational students

Thanks to the student digital experience tracker we can better understand the needs and demands of our students and the importance they attach to digital skills – skills they see as key for learning and their professional futures. This gives us an invaluable basis for strategic thinking and to further develop our budding community of practice.

Marion Sadoux, Academic Lead for Online Learning at UNNC (2017)