Find out more about our survey templates and question sets

Our insight surveys are successful because they are designed around an engagement process. They enable organisations to collect and analyse data from students and staff about how they feel about key aspects of the digital environment provided by their institution and how digital technologies are used in learning and teaching. We don’t believe there are other equivalent surveys internationally.

All of our surveys are delivered and managed in Jisc online surveys, an online survey service specially developed for the UK education sector. The survey instruments are based around concise question sets that have been developed in consultation with the sector for relevance, readability and ease of response. Many of the questions map across the different surveys. This reflects the fact that students, teachers and professional service staff are all users of the same digital environment and all play a role in the students’ digital experience.

Our surveys run on an annual cycle:

  • Student surveys run between October and May each year
  • Professional services staff surveys run between October and June each year
  • Teaching staff surveys run between October and July each year

You are free to choose the time that suits your organisation best. Typically institutions allow a three week period for participants to respond.

We offer different versions of each survey, each with the option to add customised questions to ascertain information relevant to just your organisation.

Our surveys for students include versions for:

  • Further education
  • Higher education
  • Online learners

Our surveys for teaching staff include versions for:

  • Further education
  • Higher education

Our survey for professional services staff include versions for:

  • Further education
  • Higher education

These are all relatively short surveys that should take approximately 15 minutes to complete. They include closed questions as well as free text questions to gather qualitative data. All questions are optional so that participants can leave some questions blank it they do not wish to answer. Answers are not recorded until participants click on the final 'submit' button.