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This community of practice is open to all staff and leaders in colleges and universities who have a role and interest in gathering student and staff views on their digital experience.

Upcoming events

7 December 2022

Join us for our sixth joint building digital capability and digital experience insights community of practice event.

This is an exciting opportunity for staff and leaders in higher or further education who are responsible for developing the digital environment and the digital capability of students and staff in their organisations to come together to share:

  • Practice, ideas and issues around enhancing student, staff and organisational digital capability, particularly in the current context with a move to more online delivery
  • Approaches to gathering students and staff expectations and experiences of technology in the current changing context

It's also an opportunity to hear more about our building digital capability and digital experience insights services and understand how these might help you to meet your goals.

This event is free to attend but registration is required. Register via our event page.

Join our active community of practice

There is a strong emphasis on leadership by the community, learning from each other and sharing what works.

It is a community that welcomes both experienced participants and those who have not previously used insights but who would like to find out more.

Our events usually take place in May and November each year.

Benefits of membership

  • Subscribers to the Jisc digital experience insights service receive two priority places per institution for each of the community of practice network events held each year as well as at any additional support webinars
  • Staff share how they are implementing insights service within their organisation
  • Sessions on what works and support with data collection and analysis
  • Introduction to resources that will help you make effective use of the insight service
  • Opportunities to network and learn from others
  • Updates on latest initiatives and research
  • A closed mailing list focusing on your data insights challenges and successes

I very much enjoyed the whole event. It was really great to hear about what other institutions have been doing.

Bronwen Swinnerton, senior research fellow in digital education, University of Leeds

Impressive how many institutions are making very positive gains through insights. We’ll get left behind if we don’t join in!

Participant at digital experience insights community of practice event (November 2018)

Previous community of practice events and webinars

26 May 2022

Learn about how staff and leaders in higher and further education are developing the digital environment, experience and capabilities of students and staff. Please visit our events page to find out more

5 April 2022

Hear about how our community champions of 2022 are sharing effective practice in both FE and HE and helping their communities to collaborate and flourish. A recording of the event is available from the event page

3 March 2022

How are your professional services staff experiencing the digital environment? Following on from our reports on the digital experiences of learners/students and teaching staff, we launched the 2020/21 digital experience insights survey findings for professional services staff. The recording and transcript from the event are available on our event page.

30 November 2021

Joint building digital capability and digital experience insights community of practice event, delivered in partnership with University of Sunderland. The recording, transcript and materials from are available from our event page.

19 May 2021

This event was co-hosted by Manchester Metropolitan University. A summary of the event is available on our blog. Presentations from Jisc and Manchester Metropolitan University (transcript [Word]), some of our members (transcript [Word]) and the City of Wolverhampton College (transcript [Word]) are available from YouTube.

Older events

17 November 2020

This event was co-hosted by the University of Derby. The recording of this event (transcript [Word]) is available on YouTube alongside a blog post providing a summary of the themes from the day

22 September 2020

Webinar on getting started with your 2020 digital experience insights surveys. View the recording (YouTube) and recording transcript (Word)

17 September 2020

Webinar providing an overview of the findings from the FE learner digital experience insights survey 2020: UK further education. View the recording (YouTube) and recording transcript (Word)

16 September 2020

Webinar providing an overview of the findings from the HE student digital experience insights survey 2020: UK higher education. View the recording (YouTube) and recording transcript (Word)

21 May 2020

Online community of practice event co-hosted by the University of Northampton. View the recording (YouTube)

14 May 2020

Webinar: How to analyse your survey data (Slideshare)

4 March 2020

Webinar: How to maximise your response rates (recording, slides)

6 November 2019

Staffordshire University. Slides and recordings are available from our digital insights blog

16 October 2019

Webinar: What's new for digital experience insights service in 2019 (recording, slides [Powerpoint])

22 May 2019

Birmingham. Information available from our events page.

23 January 2019

Slides from webinar (Slideshare)

14 November 2018

Birmingham. Information available from our events page