Community of practice and service webinars

Hold the date: 6th June 2024

Our next joint building digital capability and digital experience insights community of practice event will be held on 6 June 2024. The community aspects of both services are important and we know you find shared practices inspiring.  

We are looking for contributions from members who would like to present their work or discuss how they are using either/both the building digital capabilities or digital experience insights services to tackle key challenges. Contact us via together.da@jisc.ac.uk if you are interested in sharing your practice.

Register now to secure your place. This event is free to attend but registration is required.

NB: Those who have already registered their interest via our online form will be contacted separately and invited to confirm.

Spring webinar series

16 May 2024 - an introduction to Jisc's digital maturity framework: looking at the data maturity elements that relate to the digital experience insights surveys. Please register to book your place.

All webinars are free to attend but registration is required.

Online surveys drop-in clinics

These monthly drop-in clinics are for users of online surveys (the platform that hosts the digital experience insights surveys). They will give you the opportunity to view new feature releases and have your questions answered by our online surveys experts with live demonstrations. Register now.

Join our active community of practice

There is a strong emphasis on leadership by the community, learning from each other and sharing what works. It is a community that welcomes both experienced participants and those who have not previously used insights but who would like to find out more. Our events usually take place in May and November each year.

Community Teams site

We also have a community Teams site which is available to staff who work in organisations subscribed to the digital experience insights service. The aim is to facilitate sharing of effective practice, problem solving and collaboration between service users and create a space where challenges and any special interests of the group can also be discussed. We also hope it will help the us to better understand community needs and inform service development.

Joining the Teams site is easy – just follow the QR code link below or complete our registration request form and the community facilitators will be in touch to welcome you and give you access.

We have prepared a welcome pack to help you get on board and find your way around.

Benefits of membership

• Subscribers to the Jisc digital experience insights service receive two priority places per institution for each of the community of practice network events held each year as well as at any additional support webinars
• Staff share how they are implementing insights service within their organisation
• Sessions on what works and support with data collection and analysis
• Introduction to resources that will help you make effective use of the insight service
• Opportunities to network and learn from others
• Updates on latest initiatives and research
• A closed mailing list focusing on your data insights challenges and successes

Previous community of practice events and webinars

• 10 April 2024 - analysing your qualitative data. We shared the approaches and methods we use and provided a space for others to discuss approaches they have found to be effective. The recording and resources will be available from our events page soon.
• 5 March 2024 - International students’ digital experience: understanding and mitigating the ‘digital shock’. Hearing about the digital border crossings and digital shocks that impact the learning experience when coming to study in the UK and how to mitigate against these. The recording and resources are available from our events page.
• 8 February 2024. Presenting your digital experience insights survey findings. This practical workshop explained how to transform your data into easily-sharable and insightful presentations using our ready-prepared templates. We also had a member story on Accessibility gaps: insights from student and staff surveys from Jim Turner from Liverpool John Moores University. The recording and resources are available from our events page.
• 17 January 2024. FE focus: unleashing your inner data geek! How to launch your surveys and engage participants with hints and tips from other service users. The recording and resources are available from our events page.
• 11 December 2023. Exploring the FE professional services staff digital experience in 2022/23. The recording and resources are available from our events page
• 8 December 2023. Exploring the HE professional services staff digital experience in 2022/23. The recording and resources are available from our events page
• 29 November 2023. online joint building digital capabilities and digital experience insights community of practice: Digital insights and capabilities in an ever-changing landscape. The recording and resources will be available from our events page
• 3 November. Exploring the FE teaching staff digital experience in 2022/23. The recording and resources are available from our events page
• 2 November. Exploring the HE teaching staff digital experience in 2022/23. The recording and resources are available from our events page
• 19 October 2023: Getting ready to launch your 2023/24 digital experience insights surveys: support and guidance. The recording and slide deck are available from our events page.
• 6 October 2023: Sharing findings from the 2022/23 FE learner survey. The recording and resources are available from our events page
• 5 October 2023: Sharing findings from the 2022/23 HE student survey. The recording and resources are available from our events page
• 19 June 2023: Webinar focussed on analysing the qualitative data from your DEI surveys. More information is available from our events page.
• 8 June 2023: Our summer 2023 BDC/DEI community of practice event was held on 8 June 2023 at City University, London, with the theme 'Digital transformation: perspectives on implementing change'. Visit the event page for further details.
• 19 May 2023: Webinar focussed on analysing the quantitative data from your DEI surveys. More information is available from our events page.
• 18 April 2023: Service update and focus on engaging participants in your surveys. Copies of presentations, recordings and transcripts are available from our events page.