University of Wolverhampton
Four years of data from digital experience insights (DEI) surveys are giving the University of Wolverhampton clear signposts on the way to creating a digital campus that has students and their needs at its heart.
The University of Wolverhampton‘s ‘digital university’ aims to be an experience where all students can get the information, resources and support they need digitally from anywhere and at any time. And as someone who was involved in a previous role with Jisc’s pilot for the insights surveys, head of user experience and engagement, Emma Barwell, thought the surveys would help the university achieve these ambitions.
“Every year we give a clear response to what students have told us in the survey. It is a key opportunity to engage with the student voice at scale and then to show we listen and take action.”
Emma Barwell, Head of User Experience and Engagement
The 2023/24 survey results show solid improvements in students’ experience of their digital learning environment since 2020.
Read the University of Wolverhampton case study in full (pdf).