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Drive your digital strategy using powerful data from our insights surveys.


Digital experience insights enables you to:

  • Capture data to inform future investment decisions
  • Transform and enhance the digital experience of students and staff
  • Secure return on investment and productivity savings
  • Identify gaps in provision and provide targeted support
  • Establish baseline data and monitor year on year improvements
  • Benchmark your progress against others' nationally
  • Demonstrate enhanced levels of engagement and respond to the student voice

What's included?

Key features of the service include:

  • Tailored question sets for students, teaching staff and professional services staff
  • Guidance and support on how to run the surveys, analyse and use your data
  • Live data analysis
  • Sector benchmarking data
  • Annual reports that highlight national issues
  • Membership of an active and vibrant community of practice with online and face-to-face activities and support


Pricing depends on the size of your university and Jisc band, ranging from £2,404 - £6,010. Get in touch and we will get back to you with a precise quote.

Get started with digital experience insights

The 2022/23 digital experience insights surveys opened on 16 October 2023 and include:

  • Student/learner survey - closes 26 April 2024
  • Professional service staff survey - closes 21 June 2024
  • Teaching staff survey - closes 28 June 2024